Refund and Return Policy of Langeglasni Sports Store

Effective Date: November 21, 2024

Welcome to Langeglasni Sports Store

Store Address:
1702 W 5th Ave, El Dorado, Kansas (KS), 67042
Phone Number: (316) 321-0258
Email: info@langeglasni.com
Website: https://langeglasni.com

At Langeglasni Sports Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.

1. Eligibility for Returns & Refunds

To be eligible for a return or refund, the following conditions must be met:

  • The item must be returned within 30 days from the date of delivery.

  • The product must be unused, unopened, and in its original packaging.

  • All original accessories, manuals, and included parts must be intact.

  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items:

  • Gift cards

  • Clearance or final sale items

  • Personalized or customized products

  • Digital downloads or e-gift items

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our support team at info@langeglasni.com with your order number and reason for return.

  2. Receive Return Authorization: We will review your request and provide a Return Authorization Number (RAN) if eligible.

  3. Ship the Item: Securely pack the product and ship it to the return address provided in the authorization email.

  4. Inspection & Processing: Once received, we will inspect the item and process the refund within 7-10 business days.

3. Refund Process

  • Approved Refunds: Refunds will be issued to the original payment method (credit/debit card, PayPal, or other payment sources).

  • Processing Time: Refunds typically take 5-10 business days to reflect in your account, depending on your financial institution.

  • Shipping Costs: Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

  • Partial Refunds: If an item is returned in a used or damaged condition, only a partial refund may be granted at our discretion.

4. Exchange Policy

  • We offer exchanges only for defective or damaged products.

  • To request an exchange, email info@langeglasni.com within 7 days of receiving the item.

  • If the requested product is unavailable, we will offer a refund or store credit.

5. Damaged or Defective Items

If you receive a damaged or defective item, please follow these steps:

  1. Contact info@langeglasni.com within 48 hours of delivery.

  2. Provide photos of the damaged product and packaging.

  3. Our team will review and offer a replacement, refund, or store credit.

6. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check with your bank or credit card provider, as processing times may vary.

  • Contact your payment service provider to confirm pending transactions.

  • If further assistance is needed, email info@langeglasni.com.

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

  • We recommend using a trackable shipping service and purchasing shipping insurance for high-value returns.

  • Langeglasni Sports Store is not responsible for lost or damaged return shipments.

8. Policy Updates

Langeglasni Sports Store reserves the right to update this Refund and Return Policy at any time. Changes will be reflected on our website, and the effective date will be updated accordingly.

For more details, visit our website: https://langeglasni.com.