Shipment Policy for Langeglasni.com

Effective Date: January 8, 2025

At langeglasni.com, we aim to provide efficient and reliable shipping services. By placing an order, you agree to the following terms and conditions related to shipment:

1. Shipping Methods

We offer various shipping options, including standard and expedited services. Your shipping options and corresponding costs will be shown at checkout based on the weight, size of the order, and destination.

2. Order Processing Time

All orders are processed within 1-2 business days of receiving payment. If your order is placed on a weekend or holiday, it will be processed the following business day. Please note that during peak periods, processing times may be slightly longer.

3. Delivery Time

  • Domestic Orders: Orders within the United States typically take between 3-7 business days to arrive, depending on the shipping method chosen during checkout.
  • International Orders: Delivery times for international orders may vary based on the destination country and customs procedures. Please allow additional time for international shipments.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email along with a tracking number. You can use the tracking number to monitor the status of your shipment. Please allow up to 48 hours for the tracking information to be updated.

5. Shipping Delays

While we strive to ensure all orders are shipped in a timely manner, factors such as extreme weather conditions, carrier delays, or customs clearance can sometimes lead to delays. We cannot be held responsible for shipping delays that are outside of our control. If your order is delayed, please refer to the tracking information for updates.

6. Address Accuracy

It is your responsibility to ensure that the shipping address provided during checkout is correct. We are not liable for delays or failed deliveries due to incorrect address details. If you notice an error, please contact us immediately at info@langeglasni.com to update your information.

7. Lost or Damaged Items

If your package is lost or damaged during transit, please contact us within 7 days of receiving your shipment. We will work with the carrier to resolve the issue and either issue a replacement or a refund, depending on the situation. Keep in mind that you may be required to file a claim with the carrier for lost or damaged goods.

8. International Shipments

For international orders, please be aware that customs duties, taxes, and any other fees are the responsibility of the customer. These additional charges are not included in the price of the products and may vary depending on your country’s regulations. We encourage you to check with your local customs office for more details.

9. Returns Due to Shipping Issues

If your order is returned to us due to an incorrect or incomplete address, you will be contacted to arrange for reshipment. Additional shipping charges may apply in such cases.

10. Contact Us

If you have any questions about shipping or require assistance with your order, please don’t hesitate to contact us: